I had Geotherm install a solar system to complement my existing geothermal unit and complete my goal of net zero. I interviewed many companies but liked Geotherm the best because:
- Jesse Cook, the owner, has a great deal of experience in designing and installing energy management systems, which he utilized himself in custom design of my household needs.
- He values American-made products and local labor, both important to me as a veteran.
- His early figures on demand needs and financial payback figures were the most spot-on, whereas I was being oversold by other installers.
He was genuine in all the statements he made in our many meetings before signing on with him. He expedited the necessary paperwork and followed up every step of the way. I had a strict timetable and he met it. The installation team was equally courteous and professional.
Although I’m happy with my geothermal unit that was installed three years ago by another company, I would recommend Geotherm for design and installation. It is really hard to find a contractor who follows through with this level of detail and is willing to customize to your household’s needs. We had some unforeseen obstacles and they bent over backwards to make things right–even other work that they were not responsible for. They pointed out mistakes some lazy electrician made that could have eventually costed my house.
I am really happy with Geotherm because of the work they did, the values they hold as a company, and the real professionalism they showed at every step of the process. I highly recommend them and would be happy to answer any questions potential customers may have.
– Taylor, Rochester, NY
I would have to rate Geotherm “best in class” for their engineering, installation and service…. Jesse Cook, the owner, has an engineering background and is somewhat of a Geothermal/Solar geek (a good thing!) so he spends the time correctly engineering the system to your needs.
Burch – Springwater, NY
Geotherm installed a ClimateMaster system in our 1880’s era home last summer to replace our oil furnace. We are exceptionally pleased with this quiet, clean, comfortable heating system and look forward to using the air conditioning (a bonus we’ve never had before) as needed this coming summer. We received a 10% rebate from New York State and a 30% credit on federal taxes. We’re already accruing substantial saving on heating costs, and we are most pleased NOT to see that oil truck turn into the driveway.
Charlie – Victor, NY
When it comes to shopping for geothermal, it’s the installer (not necessarily the brand or type) that makes the difference between a system that works well and one that doesn’t. Jesse Cook’s engineering background and attention to detail was apparent from the start, and there was no question that he was the better choice for us. This geothermal system is amazing. Jesse knows his stuff, and we recommend Geotherm to anyone looking at geothermal.
Scott – Ithaca, NY
I wanted to let you know that this week’s below zero temp was a great test of my open loop system. No problem maintaining temperature. If the secondary kicked in I didn’t hear it and the auxiliary is still switched off in the panel box. Laura and I couldn’t be more pleased.
– Scott, Chili, NY
